Privacy Policy

1. Overview

Trades Intel ("we," "us," or "our") operates tradesintel.org and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. By accessing or using Trades Intel, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name and email address when you subscribe, inquire, or contact us
• Payment information — processed securely through Stripe; we do not store card numbers or banking details
• Communications — messages, inquiries, and feedback you send to us

We also collect certain information automatically when you visit our site:

• Browser type, operating system, and device information
• Pages visited, time spent, and referral source
• IP address and general geographic location

3. How We Use Your Information

We use the information we collect to:

• Deliver the monthly intelligence briefs and reports you have purchased
• Process payments and manage your subscription
• Respond to inquiries and provide customer support
• Send service-related communications including delivery confirmations and renewal notices
• Improve our data products and website experience
• Comply with legal obligations

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Stripe — for secure payment processing
• Email service providers — for delivery of intelligence briefs and communications
• Analytics providers — in aggregated, anonymized form only
• Legal authorities — when required by law or to protect our rights

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription or request deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You may disable cookies in your browser settings, though some site features may not function properly as a result.

7. Data Security

We implement industry-standard security measures to protect your information. All payment transactions are encrypted via SSL/TLS and processed through Stripe's PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at jamell@tradesintel.org.

9. Children's Privacy

Trades Intel is a professional B2B service not directed at children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Contact us at jamell@tradesintel.org or visit tradesintel.org.